Billing & Insurance

You are financially responsible for all the medical care provided to your child. If you have insurance, we will file your insurance claim for you. However, you must bring your insurance card with you in order for us to file your claim. Any charges not covered by your insurance plan are your responsibility. Any deductibles and co-pays are due at the time of service.

It is important to remember that your insurance contract is between you and your insurance company. If your insurance plan changes at any point, it is your responsibility to notify us in a timely manner to avoid any delays in payment. If you do not have insurance, payment in full for all services provided is due at the time of service.

You will receive a monthly billing statement from our office detailing any outstanding balances. We expect payment in full in a timely manner. Payment can be made in any of the following ways:

  • By mail to: Children’s Medical Group, 1867 Crane Ridge Drive, Suite 101B, Jackson, MS 39216
  • In person at one of our clinics with cash, check, Visa, MasterCard, debit card or HSA card
  • By phone (601-362-8776) with Visa, MasterCard or HSA card
  • Online with Visa, MasterCard, HSA card, debit card or bank draft by clicking HERE

If you have financial problems that result in a payment delay, please contact us. We won’t know you are having problems unless you tell us. We will make every effort to work out an acceptable payment plan to enable you to take care of your obligation. If all efforts fail, formal collection efforts may be necessary.

If you have questions or concerns about the billing process, please call our office at (601) 362-8776 and ask to speak to a Billing Representative.

Insurance Plan Information

Children’s Medical Group DOES NOT accept Mississippi Medicaid or Mississippi CAN.

Children’s Medical Group DOES accept the following insurance plans:

  • Aetna – PPO or MC, NAP, EPO
  • Blue Cross & Blue Shield of Mississippi
  • First Choice Health Plan
  • Mississippi Physician’s Care Network (MPCN)
  • State and School Employees’ Heath Insurance Plan
  • United Healthcare
  • United Healthcare CHIPS
  • USA Managed Care

A special note about TRICARE: Although our physicians are not TRICARE providers, as a courtesy, we will file TRICARE STANDARD claims for you. You will be responsible for paying your 20% co-insurance at the time of service. Since we are not TRICARE PRIME providers, we cannot see TRICARE PRIME members because they are required to see a designated in-network primary care provider.

A special note about CHIPS: United Healthcare CHIPS and Magnolia CHIPS DO NOT provide coverage for vaccinations administered in our office. Vaccinations for CHIPS patients must be obtained from your local health department office.

If you have questions about your insurance coverage, please call our office at (601) 362-8776 and ask to speak to a Billing Representative.

Medical Records & Privacy

Your child’s medical records are confidential. Protecting patient privacy is important to us. We will maintain safeguards to protect our patient’s information. Upon your child’s first visit, you will receive a copy of our Patient Notice/Privacy Policy. You can also access it via the link below.

Verbal requests for the release of medical records cannot be honored. Any parent/patient requesting release of medical records must complete the Medical Records Release for below. A parent or legal guardian will be required to sign the Medical Release Form when the patient is a minor. Upon reaching 18 years of age, the patient is required to sign the Medical Release form.


Effective July 1, 2018, a $25 No Show Fee will be charged for all missed appointments as well as for all appointments that are cancelled with less than 24 hours’ notice.

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