Pediatric Services Jackson MS
To better serve you and your family, Children’s Medical Group operates an After-Hours Clinic in our Jackson office 7 days a week, including most holidays except for Easter, Thanksgiving Day and Christmas Day. The After-Hours Clinic is only for established CMG patients seeking same-day sick visits and is by appointment only.
On weekdays, calls for same day after-hours sick appointments are accepted beginning at 4:00 p.m. with the first appointment typically scheduled at 5:30 p.m. The After-Hours Clinic will remain open each weekday until 6:30 p.m. The weekday After-Hours Clinic is staffed by one physician and one nurse.
On weekends, calls for same day after-hours sick appointments are accepted beginning at 8:00 a.m. with the first appointment typically scheduled at 9:00 a.m. The After-Hours Clinic will remain open until 5:00 p.m. each Saturday and Sunday. The weekend After-Hours Clinic is typically staffed by two physicians and two nurses in the morning and one physician and one nurse in the afternoon.
Nurse Triage System
Once the After-Hours Clinic closes, all calls are routed to a nurse triage system. The triage system is staffed by registered nurses who can assist you with most of your questions and concerns. The triage nurses can also contact the on-call CMG physician if needed.
All visits are by appointment only to minimize waiting time for you and your child. We are committed to offering SAME-DAY sick appointments because we believe that your sick child should be seen in the timeliest manner. Check-up appointments can be made at any time. Our phone lines open at 8:00 am each day. Our receptionists will take your information and send a message to your physician’s nurse who will return your call as soon as possible. So that sick patients can be seen in the timeliest manner, our nurses give sick appointment calls the highest priority. Calls for check-up appointments and other non-urgent information are typically returned in the afternoon.
Appointments call also be requested thru our Online Appointment Request system. Click HERE to request an appointment online for our pediatric services jackson ms.
If you need to cancel a check-up appointment, please notify our office at least 24 hours prior to the scheduled appointment time so that another patient might utilize that time. If you need to cancel a same-day sick appointment, please notify our office as soon as possible. Effective July 1, 2018, a $25 No Show Fee will be charged for all missed appointments as well as for all appointments that are cancelled with less than 24 hours’ notice.
The physicians of Children’s Medical Group strongly recommend all children ages 6 months and older receive the flu vaccine annually. We offer the flu shot, which is available for eligible children ages 6 months and older.
Flu Vaccine Related Links
Regular check-ups are very important in maintaining your child’s health and well-being. During regular comprehensive check-ups, your child’s physician will assess your child’s general health status, growth and development and provide the recommended vaccinations for your child’s age. Check-ups are recommended at 2 weeks, 2, 4, 6, 9, 12, and 15-18 months and then annually beginning at the 2 year birthday.
Whenever your child is sick, we are here for you. We offer same-day sick visits for acute medical issues 5 days a week in all our clinics plus extended weekday hours and weekend hours in our Jackson clinic. If you suspect that your child may need to be seen by a physician, please call our office as soon as possible to schedule an appointment. We are committed to getting your child on the road to recovery as quickly as possible.
Complimentary Prenatal Consultations
Before your child is born, we are happy to schedule a complimentary prenatal conference with you so that you can meet your physician and our staff and see our facilities. This gives you and your child’s physician the opportunity to develop a trusting relationship and discuss any potential complications, existing health conditions or other circumstances that may affect you and your baby. We understand the importance of this stage of your life and are grateful that you have chosen one of our physicians to help you through each step of the way.
Normal developmental behavioral changes are seen throughout childhood and adolescence. Many times these problems, such as temper tantrums, are considered normal for age and usually easily managed. However, some behavioral problems or school concerns may suggest a more severe underlying problem. Our physicians are knowledgeable in many areas including autism, ADHD, school concerns, and adolescent related issues. We are able to evaluate/ diagnose and treat many conditions and refer for further specific testing if necessary.
A pre-participation physical examination is a thorough medical examination that determines whether or not it is safe for your child to participate in sports or summer camps. These physicals are often required before your child can join a sports team or attend summer camp. We offer sports/camp physicals to provide confirmation for schools, other sports organizations and summer camps of your child’s health.
Each clinic has a CLIA certified in-house laboratory that offers a wide array of laboratory tests including complete blood count (CBC), urinalysis, rapid strep test, flu test, mono test, and RSV test. Lab work not performed in-house is sent to one of our outside reference laboratories.
Hearing & Vision Screening
Hearing and vision screenings are important parts of your child’s regular check-up visits. Each CMG clinic offers a both hearing and vision testing in-house.
Prescription refills can be requested by calling our office during regular office hours (8:00 am to 5:00 pm Monday through Friday) or using our Patient Portal at any time. All prescription refill requests must be reviewed by your child’s physician to determine if your child has been seen within an appropriate time period for the refill to be medically appropriate or whether your child will need a check-up before having any prescriptions refilled. Our nurses typically process refill requests within 24 hours of receipt and most prescription refills are transmitted electronically to your pharmacy. Online refill requests made after-hours or on weekends are received by your child’s nurse on the next regular business day. Refills for certain restricted medications cannot be transmitted electronically or called in to your pharmacy and must be printed and physically signed by your child’s physician. These prescriptions must be picked up at your clinic and taken to your pharmacy.
Although some minor health issues can safely be managed over the telephone, our physicians often prefer to evaluate sick children in the clinic. This allows us to make a thorough assessment of your child’s health problems and prescribe appropriate treatment.
We discourage the overuse of antibiotics. Please do not begin antibiotics on your own. If cultures are necessary, one dose of antibiotics will interfere with bacterial growth and could prevent an accurate diagnosis. Please consult your physician concerning the use of over-the-counter medicines.
Vaccines help prevent illness and save lives. Infectious diseases such as meningitis, whooping cough (pertussis), measles, rubella, polio, mumps & influenza still exist in the United States so it is very important to stay vigilant about immunizing your family against them.
The physicians of Children’s Medical Group endorse the immunization recommendations of the American Academy of Pediatrics as detailed below: